Privacy Policy

01 Introduction

Equipnex respects your privacy. This Privacy Policy explains how Equipnex collects, uses, stores, protects, and processes information when you access our website or use our biomedical equipment management platform.

02 Information We May Collect

Depending on how you interact with Equipnex, we may collect different categories of information.

Account Information

• Name and business contact details.
• Email address and telephone number.
• Organization and professional information.
• Login and account-related information.

Equipment & Operational Information

• Equipment and asset records.
• Equipment identification and serial information.
• Maintenance and service records.
• Warranty and lifecycle information.
• Operational and workflow information entered by customers.

Technical Information

• IP address.
• Browser and device information.
• Operating system information.
• Usage and interaction information.
• Log and diagnostic information.

03 How We Use Information

Information collected through Equipnex may be used to:

• Provide and operate Equipnex services.
• Create and manage user accounts.
• Maintain equipment and asset management functionality.
• Provide maintenance and operational workflows.
• Improve the performance and reliability of the platform.
• Provide customer support.
• Detect and prevent security threats or misuse.
• Communicate important service updates.
• Meet applicable legal and regulatory obligations.

04 Customer Data

Customers may enter or upload information into Equipnex as part of their normal use of the platform.

Customers are responsible for ensuring that such information is collected and processed lawfully and that they have the necessary rights and permissions.

05 Cookies & Similar Technologies

The Equipnex website and services may use cookies and similar technologies to support functionality, security, analytics, and user experience.

Depending on the technologies used, you may be able to manage certain cookie preferences through your browser or applicable consent controls.

06 Information Sharing

Equipnex does not sell personal information as part of its normal business operations.

Information may be shared with trusted service providers, technology partners, hosting providers, professional advisors, or other parties where necessary to provide and operate Equipnex, maintain security, comply with legal obligations, or protect our rights.

07 Data Security

Equipnex takes reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

08 Data Retention

Information may be retained for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate interests.

09 Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including rights to request access, correction, deletion, restriction, or other forms of data management.

Requests can be submitted using the contact information provided below. We may need to verify your identity before processing certain requests.

10 Children's Privacy

Equipnex is designed for business and professional use and is not directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

11 Third-Party Services

Equipnex may use third-party technologies and services to support hosting, analytics, communications, security, infrastructure, or other business functions.

These third parties may process information according to their own privacy policies and contractual obligations.

12 International Data Transfers

Depending on the location of our customers, service providers, and infrastructure, information may be processed or stored in countries other than the country where you are located.

Where required, appropriate measures will be taken for international transfers in accordance with applicable privacy laws.

13 Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updates will be published on this page together with a revised "Last Updated" date.